User Review of Osteria Italiana by Paul Smith on 28/10/2018

Osteria Italiana

Rated 4.4/5
17 John Street, Glasgow, G1 1HP
 

Quick Facts

  • Food
    4/5
  • Ambience
    4/5
  • Service
    4/5
  • Value for money
    4/5
  • Go back
    4/5
(from 2310 ratings)
Scores are calculated from restaurant reviews of 5pm customers who have dined at the restaurant.
 

Osteria Italiana Review

  • Rating Customer service needs to improve (Rating 2.8/5)
    We arrived at the restaurant on time, got a cursory nod of acknowledgment and were shown to a table that wasn't set or properly clean. The bar area was covered with glasses so we assumed it had been a busy day. We asked if we could order drinks while we looked at the menu, we were met with a shrug and if you like, we couldn't understand the negative attitude. We asked for a glass of wine and a jug of iced water. The water was a drop in a small glass with no ice, by this point we felt quite embarrassed and a bit confused. The food was nice, hot and served on time. So it wasn't all bad, but I can't stress enough how disappointed I was with the service. We have eaten here before with no issues. I'm not sure why, but I felt we had actually upset someone and we were an inconvenience. We won't go back.
    Paul Smith - 28/10/2018

Osteria Italiana Features

Al Fresco Dining Al Fresco Dining
Disabled toilet Disabled Access
Gluten Free Gluten Free
Seated. Outdoor Smoking
Street parking. Parking
Private Bar Private Bar
Vegetarian Vegetarian

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User Review of Osteria Italiana by Paul Smith on 28/10/2018

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User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018 DEBIT User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018 User Review of Osteria Italiana by Paul Smith on 28/10/2018